Terms of use

Welcome to Hey-Tools. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.

1. Acceptance of Terms

By using this website and purchasing any products, you acknowledge that you have read, understood, and agreed to the terms and conditions set forth here. If you do not agree with these terms, please refrain from using our services.

2. Digital Product Delivery

• All products listed on Hey-Tools are digital, and delivery is typically made instantly upon successful payment. However, certain products may require up to 24 hours for delivery.
• Upon purchase, you will receive instructions for accessing or downloading the digital products.
• Please ensure that the email address provided during checkout is correct for receiving delivery information.

3. Payments

• All purchases must be made upfront via the available payment methods on our site.
• Prices for our products are subject to change without notice but will not affect any already completed transactions.

4. Refund Policy

• Refunds are only applicable if we fail to deliver the product as promised. Once a product is delivered or access is granted, no refunds will be provided, except in cases of delivery failure.
• Please refer to our Refund Policy for more detailed information.

5. Warranty and Support

• Certain products come with warranties, which will be specified at the time of purchase. If a warranty applies, we will ensure that any issues arising within the warranty period are resolved.
• Lifetime products come with a 1-year warranty. After this 1-year period, no warranty will be applicable, and any issues will not be covered.
• Warranties will not be applicable if our policies or usage rules are violated.

6. Use of Products

• The digital products purchased from Hey-Tools are intended for personal use only and must not be shared, resold, or distributed.
• Unauthorized use, including the redistribution of our products, will result in immediate termination of access without a refund.

7. Exchanges

• We only offer exchanges or alternative products if we are unable to deliver the purchased product. Once a product has been successfully delivered, it cannot be exchanged for another.
• Products cannot be exchanged after being used for a certain period.

8. Privacy

• Your personal information is protected and will only be used to complete your purchase and improve your experience on our website.
• We do not share or sell your personal data to third parties without your consent, except where required by law.

9. Modifications to Terms

• Hey-Tools reserves the right to modify these terms at any time. Any changes will be posted on this page, and continued use of our services indicates your acceptance of the modified terms.

10. Limitation of Liability

• Hey-Tools will not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the digital products or services.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Bangladesh, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.