Privacy Policy
At Hey-Tools, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of information to process your transactions and improve your experience on our website:
- Personal Information: This includes your name, email address, phone number, and billing information when you make a purchase.
- Payment Information: We collect payment details necessary to process your order through secure payment gateways. We do not store your payment details on our servers.
- Technical Information: We may collect data like your IP address, browser type, device information, and browsing behavior to enhance website performance and ensure a better user experience.
2. How We Use Your Information
We use the information we collect to:
- Process your orders and deliver the digital products you’ve purchased.
- Communicate with you about your order, product updates, or promotions.
- Improve our website and customer service by analyzing browsing patterns and feedback.
- Ensure your transactions are secure and prevent fraudulent activities.
3. Information Sharing and Disclosure
We do not sell, trade, or share your personal information with third parties, except under the following circumstances:
- Service Providers: We may share your information with trusted service providers (e.g., payment processors) to complete your transactions.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or prevent fraud.
4. Data Security
We are committed to protecting your personal information:
- We use industry-standard encryption and secure payment gateways to protect your financial transactions.
- Access to your personal information is limited to authorized employees and service providers who require it to fulfill orders or provide services.
5. Cookies
We use cookies to enhance your experience on our website:
- Cookies are small files stored on your device that help us remember your preferences and improve website functionality.
- You can choose to disable cookies through your browser settings, though doing so may limit your ability to use certain features of our website.
6. Your Rights
You have the following rights concerning your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can update or correct your information if it’s inaccurate.
- Deletion: You can request the deletion of your personal information, subject to any legal obligations we must comply with.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and your continued use of our website after the changes will constitute acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us